Normal order processing with a credit card payment for domestic orders takes 48 hours if the product is in stock. We do not bill your credit card until the products are shipped from our warehouse. Should the product not be in stock, we will email you with the approximate date of shipping. Money order payments ship the same day of receipt of payment.
Orders are processed on a first in first out basis. Shipments are processed based on availability of the product in our warehouse and the availability of product from our distributors. Credit card orders are shipped from our distribution center depending on product availability (Product displayed on www.animedepot.com is not guaranteed to be in stock). Actual shipping time is dependent on shipping method you choose at check out. We are not liable for the shipping time or the products once it leaves our warehouse. Orders paid for with a money order or cashier check (NO PERSONAL CHECK PLEASE) are processed upon receipt of the money order. Please make it payable to KING ROACH ENTERPRISES.
When ordering products which are not currently available along with products which are available, you have 2 options.
You can have your order held until all items are in stock at our
warehouse. In this case you will only be billed a single shipping charge.
standard shipping method is USPS Priority mail for domestic and USPS
Global Priority for international, where available. Therefore,
shipping is $7.95 for the 1st item and $.75 for each additional
item. These rates are for the 48 continental United States.
For Alaska, Hawaii & international orders, please email or call us for
rates before submitting your payment. Domestic USPS Priority mail
averages 1-3 days of delivery depending on your location.
Example: A box set consists of 4 DVDs. The shipping is $7.95 for the first disc and $.75 per disc for the other 3 for a total of $10.20. For thinpack boxsets, shipping and handling will be according to weight rather than number of discs to produce a more accurate amount and savings for our customers.
Shipping & Handling for bags, pillows, blankets, towels and scrolls are as followed; other items will be treated as single DVD:
If you have any questions, please feel free to contact us.
All orders which are to be shipped outside of the United States will be given their choice of shipping options**
The options are:
Regular Parcel Shipment - normally 4-6 weeks.
**Actual time for delivery may vary depending on the customs requirements in that particular country or territory. For more information, please visit http://www.usps.com/global/sendpackages.htm
Once an order is placed for international delivery, you will be contacted via email, with the cost associated with each option. Please NO credit cards on orders outside of the Continental United States. You will have 2 payment options:
1: You can pay via PayPal. There is a 4% service charge added by PayPal. To avoid any delay in receiving your products, please have the correct payment total including shipping and handling and PayPal fee. Because we carry adult titles on our site, we cannot have direct link to our PayPal account. Therefore, if you prefer to pay via PayPal, please email us for total cost and PayPal information.
2: You can mail us a certified/bank/cahier check payable to KING ROACH ENTERPRISES. Once payment has been confirmed, we will ship your order.
ATTENTION: If you are ordering Box Sets or are located outside the USA, please contact us for shipping & handling before submitting payment for your grand total.
Expedited shipping is available for all international orders. Please email for rates.